Definitions
The following definitions apply throughout this Privacy Policy:
- "Personal Data" refers to any information relating to an identified or identifiable natural person.
- "Processing" means any operation performed on Personal Data, such as collection, storage, use, or deletion.
- "User" refers to any individual who accesses or uses lyriqoraos.club services.
- "Service" denotes the online educational platform provided by lyriqoraos.club for songwriting and lyric development.
- "Cookies" are small text files placed on a user’s device to store preferences and usage data.
Data Collection
We collect data to deliver, improve, and secure our Service. Collection occurs when you interact with the platform or through automatic processes.
User-Provided Information
When you register or engage with lyriqoraos.club, you may provide:
- Name, email address, phone number, and contact details.
- Account credentials, profile preferences, and billing information.
- Payment details for course fees and subscription services.
- Submitted lyrics, audio recordings, and creative materials.
- User preferences, feedback, and support inquiries.
- Communications and correspondence through our platform.
Automatically Collected Information
We automatically gather certain information when you use our Service:
- IP address, device type, operating system, and browser information.
- Usage metrics, page visits, session duration, and interaction logs.
- Analytics data collected via cookies and similar technologies.
- Error reports, performance analytics, and crash data.
- Approximate geolocation data inferred from IP address.
- Referrer URLs and advertising identifiers.
Third-Party Data Sources
We may receive information about you from third parties, including:
- Analytics providers such as Google Analytics.
- Payment processors and business institutions.
- Social media platforms and marketing affiliates.
Purposes of Processing
We process your data for the following purposes:
- Providing and maintaining our Service.
- Personalizing content and course recommendations.
- Processing payments and managing subscriptions.
- Communicating updates, support responses, and promotional materials.
- Analyzing usage trends to improve performance.
- Ensuring security and detecting fraud.
- Complying with legal obligations and requests.
- Facilitating feedback and user support.
Legal Basis for Processing
Our processing activities rely on the following legal grounds:
- Consent: when you opt in to data processing activities.
- Contractual necessity: to fulfill our service agreement.
- Legitimate interests: for platform optimization and marketing.
- Legal obligation: to comply with regulatory requirements.
GDPR Compliance
For users in the European Economic Area, you have the following GDPR rights:
- Right of access: obtain a copy of your Personal Data.
- Right to rectification: correct inaccurate information.
- Right to erasure: request deletion of your data.
- Right to restrict processing: limit how we use your data.
- Right to data portability: receive your data in a structured format.
- Right to object: oppose certain processing activities.
Cookie Policy
We use cookies to optimize site performance, analyze traffic, and personalize your experience.
Our cookies include session cookies, persistent cookies, and third-party cookies.
Cookies are categorized as essential, analytics, preferences, and marketing.
You may manage or disable cookies via your browser settings. Disabling cookies may affect functionality.
Cookie Policy
Data Sharing and Disclosure
We may share data under the following circumstances:
- Service providers assisting with platform operations and analytics.
- Affiliates and corporate partners within our group.
- Legal authorities to comply with legal processes.
- Marketing partners when you have given consent.
- Professional advisors such as auditors and legal counsel.
- Potential buyers or supporter in case of business transfer.
International Data Transfers
Your data may be processed outside your country of residence in compliance with applicable data protection standards.
We implement safeguards such as standard contractual clauses and binding corporate rules to protect your data.
Data Retention
We retain your information as long as necessary for service provision and legal compliance:
Account information is retained until you delete your account or for our legitimate business purposes.
Communications and support requests are retained for up to three years.
Usage logs and analytics data are stored for up to 24 months.
Upon request or account closure, we securely delete or anonymize data unless required by law to retain it.
Security Measures
We employ technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.
- Encryption of data in transit and at rest.
- Access controls, authentication, and authorization mechanisms.
- Regular security audits, vulnerability assessments, and monitoring.
User Rights
You may exercise the following rights concerning your Personal Data:
- Access and obtain a copy of your Personal Data.
- Request correction of inaccurate or incomplete data.
- Request deletion or restriction of processing.
- Object to processing activities or withdraw consent.
- Right to lodge a complaint with a supervisory authority regarding data processing activities.
- Right to restrict processing of personal data under specific legal conditions.
- Right to data portability to receive your personal information in a structured, commonly used format.
- Right to withdraw consent at any time without affecting processing conducted prior to withdrawal.
Your Privacy Rights
Under applicable data protection laws, you have the right to access, correct, delete, or object to the processing of your personal data collected by lyriqoraos. You may also request information about the categories of data processed and the purposes of processing.
We strive to respond to valid data subject requests within 30 days of receipt.
Marketing Communications
With your permission, we may send newsletters, updates, and promotional materials related to our services at lyriqoraos. You can choose the types of communications you receive during account setup or in your profile settings.
You may opt out of marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email or by contacting support.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect or maintain personal data from users under 16 without verifiable parental consent.
Third-Party Links
Our website may include links to external sites operated by third parties. We are not responsible for their content or privacy practices and encourage you to review their policies.
Changes to This Policy
We may revise this Privacy Policy to reflect updates in legal requirements or business practices. The effective date at the top of this page indicates when the policy was last updated.